Customer Service & Finance Specialist

Customer Service & Finance Specialist, Emberion Oy

Emberion is a leading-edge deep technology company that has brought its first high-performance infrared camera products to the market. We are now looking for a Customer Service & Finance Specialist based in Espoo, Finland to support our growing sales and finance teams.

About us

Emberion designs and produces high-performance infrared sensors and cameras based on nanomaterials and in-house designed CMOS integrated circuits. Our first products are designed for visible light to shortwave infrared imaging (VIS-SWIR) and deployed e.g. in machine vision and demanding surveillance applications. The first product on the market is a VIS-SWIR camera that incorporates our novel VGA array and provides excellent performance for a competitive price. The key performance differentiator of the product is the wide spectral range from 400 to 2000 nm captured with a single imaging array.

Emberion also works on other products, including midwave infrared (MWIR) and wide spectral range sensor technologies. Our background is at Nokia Technologies and we spun-off as an independent SME in 2016. Today we employ over 30 people in two locations: Espoo, Finland and Cambridge, UK. We also closely collaborate with both major industrial companies and top-notch research organizations.

About the role

In the Customer Service role you are a key liaison between our customers and Emberion organization. You will also have a key role in managing Emberion’s day-to-day financial processes.

Most importantly you are in charge of Emberion’s offer to invoice management, align with production and communicate regularly with customers. You handle shipments to customers, manage customs processes and possible product returns. You are also our CRM tool’s key user and maintain the customer information there together with the Sales team.

In your finance role, you will manage both sales invoice and purchase invoice processes, including credit control, and provide financial system support to your colleagues. You will also participate in monthly closing, reporting, and planning, as well as various finance development projects.

At Emberion, you will be joining a highly professional and experienced team with an agile start-up mindset. You are a part of the Sales team and report in matrix to the Finance team.

You will also interact widely with production and application engineering teams as well as the external accounting teams in Finland and the UK. The role is based in our Espoo (Finland) office.

The role and tasks will evolve as the company grows and there will be further opportunities for the right candidate.

About you

You are passionate about excellent customer service and love new challenges. You work fluently in English. Any other major languages (e.g. French, German or Japanese) are an additional asset. You have at least a bachelor’s degree with suitable focus e.g. on international business and/or finance as well as a minimum of 3-4 years relevant work experience.

Ideally you also have experience on CRM tool and customs processes. But most importantly, you are flexible and eager to learn new to fit our technology start-up mindset.

The position requires an existing EU work permit.

Apply by: We are ready to make the hiring decision when we have identified a suitable candidate, but do not apply later than January 30th, 2022.

Apply here: